Refund policy
Return & Refund Policy
At Miller Farm Paper, each item is thoughtfully created and carefully packaged. We want you to love your purchase! If there is an issue with your order, please reach out—we're always happy to help.
Returns
Because many of our products are handmade or made-to-order, we do not accept returns or exchanges unless an item arrives damaged or there is an error with your order.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at [your email address] with:
- Your order number
- A brief description of the issue
- Photos of the damaged or incorrect item
We will gladly replace the item or issue a refund, depending on the situation.
Cancellations
Orders may be canceled within 24 hours of purchase. Once an order has been processed or shipped, we are unable to cancel it.
Lost Packages
Miller Farm Paper is not responsible for packages lost or delayed by the shipping carrier. However, if you experience an issue with delivery, please contact us and we will do our best to help you locate your package.
Questions?
If you have any concerns about your order, please reach out at Millerfarmhome@gmail.com . We want every experience with Miller Farm Paper to reflect the simple joys, creativity, and care behind our brand.
Thank you for supporting our small business!
♡
Miller Farm Paper
Slow Living • Simple Joys • Watercolor Goods